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GeoTrust SSL/TLS certificates require the installation of Intermediate CA certificates to be fully trusted in all browsers.GeoTrust

Depending on your product type you will need the GeoTrust intermediate listed below. Your product type is listed in the beginning of your email as specified during enrollment. Alternately you can find your product type within your enrollment portal.

To download your Intermediate CAs certificate perform the following:

  1. Scroll down to your GeoTrust certificate product type.
  2. With your mouse click and drag to select the entire code including the Begin Certificate and End Certificate headings/footers, and Copy (Crtl + c) the code.
    —–BEGIN CERTIFICATE—–
    AND
    —–END CERTIFICATE—–
  3. Paste (Ctrl + v) the copied contents into a plain text editor such as Notepad or Vi. Do not use Word or Notepad ++ as they like to add characters and corrupt the code.
  4. Save the file with a .txt, .cer, .crt or .pem extension depending on your server type.
    For hosting environments typically there is a field provided for Intermediate Chain Trust Certificates (The terminology will differ). Just copy drag and select the entire code down and paste the intermediate into its respective field they provide.

True Business ID & Wildcard & UC/SAN

Issued to: GeoTrust RSA CA 2018
Issued by: DigiCert Global Root CA
Valid from: 11/06/2017 to 11/06/2027
Serial Number: 05 46 fe 18 23 f7 e1 94 1d a3 9f ce 14 c4 61 73

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

If you also require the GeoTrust Root CA certificate to go along with your Symantec Intermediate and SSL certificate click here.


Installation of this Intermediate CA will vary depending on the system. Visit our SSL Installation pages should you need some assistance. If you do not see our server listed then contact your server vender for best practices on installation of this certificate.

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