ASK SSL Support Desk – How Many Wildcard SSL Certificates Do I Need If I have Multiple IP’s?

What is Ask SSL Support Desk? It is a summary of random questions that have one to the attention of Acmetek’s most awesome technical support reps. Answered and shared for the SSL Support Desk’s SSL Library which is designed to teach and educate the community. Question: One of my customers is looking to get some Wildcard SSL Certificates. They have one main domain and 30 to 40 sub domains across 3 different Internet Service Providers, and all the domains are tagged with all the ISP’s for redundancy. They are having Internet Service provision from BSNL, TATA and National Knowledge Network with respective individual IP Address. Please help me with what they should get. Can my customer buy one single Wildcard […]

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ASK SSL Support Desk – Why Can I not Create a PFX From a Citrix Netscaler?

What is Ask SSL Support Desk? It is a summary of random questions that have one to the attention of Acmetek’s most awesome technical support reps. Answered and shared for the SSL Support Desk’s SSL Library which is designed to teach and educate the community. Question: I’m trying to create a pfx file for wildcard cert *.example.com in Citrix Netscaler but I am Failing to do so. Ive crosses checked with the following directions. What am I doing wrong? https://www.digicert.com/csr-creation-ssl-installation-citrix-netscaler.htm#netscaler_vpx_create_csr Short Answer: That is because Citrix Netscaler cannot create pfx files. Netscaler cannot Create pfx format files. It creates pem apache format. Netscaler systems do on the other hand have the ability to import a pfx file, but that pfx […]

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Digicert Intermediate CAs – Standard/Multi-Domain & Wildcard SSL

Digicert SSL/TLS certificates require the installation of Intermediate CA certificates to be fully trusted in all browsers. Depending on your product type you will need the Digicert intermediate listed below. Your product type is listed in the beginning of your email as specified during enrollment. Alternately you can find your product type within your enrollment portal. The Intermediate below is for the following products. Digicert Standard SSL Digicert Multi-Domain SSL Digicert Wildcard SSL To download your Intermediate CAs certificate perform the following: Scroll down to your Digicert certificate product type. With your mouse click and drag to select the entire code including the Begin Certificate and End Certificate headings/footers, and Copy (Crtl + c) the code. —–BEGIN CERTIFICATE—– AND —–END […]

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SSL Partner Center: Error – CSR does not contain a wildcard domain as expected.

In the SSL Partner Center client may get the following Warning message: CSR does not contain a wildcard domain as expected. Causes: This warning message is caused by the following reasons. This error is caused when enrolling for a Wildcard SSL certificate product and the CSR that is being submitted within the enrollment Wizard does not have the Wildcard * attribute in the Common Name of the CSR. Resolutions: Resolution will vary depending on its cause. Double check the common name of the CSR with an SSL Certificate CSR checker. Generate a new CSR with a wildcard within the Common Name to enroll for a Wildcard  certificate product. Example: *.acmetek.com If you need a standard SSL certificate for the wildcard […]

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SSL Partner Center: Error – Please use the corresponding Wildcard ordering form to request a Wildcard certificate.

In the SSL Partner Center client may get the following Error message: Please use the corresponding Wildcard ordering form to request a Wildcard certificate. Causes: This warning message is caused by the following reasons. This error is cause when the CSR the client is submitting contains a wildcard within its Common Name. Example: *.acmetek.com, and the product that the client is enrolling in is Not a wildcard product. Resolutions: Double check the common name of the CSR with an SSL Certificate CSR checker. Generate a new CSR without a wildcard within the Common Name to enroll for a standard/SAN certificate. Example: www.acmetek.com If you need a wildcard SSL certificate for the wildcard CSR you are using please contact your account […]

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GeoTrust Intermediate CAs – True Business ID & Wildcard SSL & UC/SAN

GeoTrust SSL/TLS certificates require the installation of Intermediate CA certificates to be fully trusted in all browsers. Depending on your product type you will need the GeoTrust intermediate listed below. Your product type is listed in the beginning of your email as specified during enrollment. Alternately you can find your product type within your enrollment portal. To download your Intermediate CAs certificate perform the following: Scroll down to your GeoTrust certificate product type. With your mouse click and drag to select the entire code including the Begin Certificate and End Certificate headings/footers, and Copy (Crtl + c) the code. —–BEGIN CERTIFICATE—– AND —–END CERTIFICATE—– Paste (Ctrl + v) the copied contents into a plain text editor such as Notepad or […]

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Troubleshooting: Host headers in Microsoft Server 2008 IIS 7.0 & 7.5

Depending on your environment you may have the following Issues: Website A is coming up as website B. Unable to assign a certificate due to another website using the same IP or Port. Host Name when binding the certificate is grayed out. Using Host Headers requires that the following conditions are met: You must be using either a Wildcard or a SAN certificate The website address being used must meet the following. Include as a SAN value on the certificate. The Common Name (CN) of the certificate Be Covered by a wildcard Only one certificate can be used for a given IP address and port combination The friendly name of the certificate must have the wildcard * attribute in order […]

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