SSL Partner Center: Error – Reached the maximum allowed domain count (0) during a reissue.

In the SSL Partner Center client may get the following Error message: Reached the maximum allowed Domain count (0) Causes: This warning message is caused by the following reasons. You are trying to perform a reissue on an SSL Product that does not allow for extra SANs to be added. The CSR you are submitting has SANs within it. You are adding more than the allowed SANS for this certificate product. Resolutions: Here are the possible resolutions to go around this issue.  Generate a new CSR with no SANS within it. Acmetek systems only care about the main common name of the CSR matching up to the main common name (domain name) for the order during reissues. If the initial […]

Read More

Digicert EV Code Signing Procedure – Activating Your EV Code Signing Hardware

After a Digicert EV Code Signing certificate has been issued there are some technical security steps that are required in order to activate the usb token the client receives. Before you can access the EV Code Signing Certificate and use it to sign code, you need to activate your secure token, download and install the SafeNet driver for your token, and then obtain and change your token password. Things to Note: If the hardware device token has not yet been received you must wait until it has been shipped and received. To access the certificate on your hardware device token, you need to get your token password from the order details inside your account. After retrieving your certificate’s token password […]

Read More

Digicert EV Code Signing – Installing SafeNet Client Software on Your Computer.

Whether you are providing your own hardware token, or you had DigiCert ship you a secure token with your preinstalled EV Code Signing Certificate, you need to install the SafeNet drivers for your computer to interface with the device. These instructions explain how to install the client software on to your computer after you’ve already received and configured your hardware token from DigiCert. This will allow you to sign application with your EV Code Signing hardware device token on multiple computer machines. SafeNet Installer Note:  If you don’t have the SafeNetAuthenticationClient.exe, if you’ve lost the option to download the SafeNet Drivers from your account, or if you need help downloading the software, or if you need driver software for other OS […]

Read More

Authentication/Orders Support: Domain Pre-Validation – Domain Control Validation via Website Control

Instructions for authorizing a domain using a File on your website: This validation method requires you demonstrate control over the website content for the domain by making a file available at the file location—provided by your support representative. You must then add the random value verification token—provided by your support representative—to the web page in the exact location specified. When a CA does a search for the specified URL on that domain, they can look for and confirm the presence of our verification token. How to Use Your Website to Validate Your Control of Your Domain. Use this instruction if you need us to validate a domain by proving you are in control of your website content Your Authentication support […]

Read More

Authentication/Orders Support: Domain Pre-Validation – DNS TXT Validation

Instructions for authorizing a domain using DNS TXT as the DCV method This validation method requires you to create a unique TXT record for the domain. In this TXT record, you add the random value verification token for the domain—provided by your Support representative. When the Support representative does a search for TXT records associated with the domain, they can find a record where the record’s value includes the verification token (random value). How to Use DNS TXT as the DCV Method for a Domain? Use this instruction if you need us to validate a domain using the DNS TXT DCV method. Your Authentication support representative will provide you with the following items: A DNS TXT Entry (base domain or […]

Read More

Authentication/Orders Support: Domain Pre-Validation – Email Validation

Instructions for authorizing a domain using Email Validation: Before a Certificate Authority (CA) such as Digicert, Entrust, etc..  can issue a certificate, you must prove control over the domains and any SANs (Subject Alternative Names) on the order. We refer to this process as the Domain Control Validation (DCV) process, and it is the most common method of validation. How to Use Email as the DCV Method for a Domain? This will vary between the certificate authorities, but for the most part. The certificate authority will send an authorization email to the registered owners of the domains listed. They can also send the authorization email to the admin, administrator, webmaster, hostmaster, and postmaster accounts for each public domain. You must […]

Read More

Symantec/Digicert Actions Required – Google Reissue

You May Have to Reissue your SSL Certificate!! Since announcing the acquisition, Digicert has actively engaged with the security community to explore paths that address browser concerns about Symantec/Geotrust/Thawte/Rapidssl-issued certificates while balancing the SSL/TLS implementations currently deployed. Symantec-issued certificates impacted by browser timelines will need to be replaced to bring them under the new Digicert platform. These will be replaced at no cost to all certificates issued prior to December 1st 2017, and we’ll work to ensure a smooth process. Many customers have already received information on certificate replacement, and more information will be forthcoming for affected parties. Acmetek requests that all clients/users of the SSL Partner Center to perform these reissues as soon as possible to avoid warning messages […]

Read More

SSL Partner Center: How to Revoke (Deny Login Privileges to Your SSL Partner Center)?

How to Revoke (Deny Login Privileges to Your SSL Partner Center): Click User Management. In the User Management pane find the user you would like to revoke rights to. Click Confirm to Revoke the user. You will receive a User revoked successfully message in your User Management Pane. Note: After Revocation that users status will still be within your SSL Partner Center marked as deleted. You can always Re-activate this user should you wish. For a downloadable version of this article How to Revoke (Deny login privileges to your SSL Partner Center)?  

Read More

SSL Partner Center: How to Manage Existing Users in Your SSL Partner Center?

How to Manage Existing Users in Your SSL Partner Center: This function allows you to Edit user information & permissions. You can also edit user password. Click User Management. In the User Management pane scroll or search for the user that you would like to manage. Click Manage. In the User-Edit pane you can perform the following. Email Address/User Name: Note: The User will receive an Email with instructions regarding their email change. Reset Password: Note: The User will receive an email with instructions regarding their password reset. Change any User Profile information. Note: This information is to help Authentication in validation for enrollments for security products. Do not put personal addresses. Authentication only requires the address of your headquartered […]

Read More

SSL Partner Center: How to Add a New User to Your SSL Partner Center?

With User Management functions Super Admins are allowed to control who has access to the SSL Partner Center. This gives the Super Admin the flexibility to extend their support capabilities within their company to manage their SSL. To See a list of Users that have access to your SSL Partner Center click User Management on the left navigation pane. Note: This function is only available for Super Admins. If you do not have this function then contact the Super Admin of your account. How to Add a New User to Your SSL Partner Center: Click User Management. In the upper right corner of the User management pane click + Add New User. On the Add User page fill out the […]

Read More